We're currently closed due to COVID

Privacy Policy

For each visitor to our Web page, our Web server automatically recognizes no information regarding the domain or e-mail address. We collect the e-mail address of those who communicate with us via e-mail, aggregate information on what pages consumers access or visit, user specific information on what pages consumers access or visit and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used for internal review and is then discarded, used to improve the content of our Web page, used to customize the content and/or layout of our page for individual consumer and used by us to contact consumers for marketing purposes.

If you do not want to receive e-mail from us in the future, please let us know by sending an e-mail, calling or writing, and telling us that you do not want to receive e-mail from our company.

We collect personal information from you and process your personal information when you register yourself on our website to book a party, submit a customer review or correspond with us at any time.

We do not collect information with a view to selling it to unconnected third parties.

CCTV is active both inside and outside the building and that the data is kept for 7 days.

We have developed this policy because we want you to feel confident about the privacy and security of your personal information when visiting and using our website. When we refer to “personal information” in this privacy policy, we mean information that identifies you as an individual, or is capable of doing so (including but not limited to a first and last name, a home address, an email address or other contact information).

This policy (together with our Terms & Conditions – and any other documents referred to in those terms) sets out the basis on which any personal data are collected from you, or that you provide to us, will be processed by us.

We may  disclose your personal information to third parties if we are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply our Terms & Conditions, Privacy Policy or to protect our rights, property or safety or the rights, property or safety of our customers or others.

Under the Data Protection Act 1998, you may ask us to provide you with the details of any personal information that we hold about you. Such requests should be emailed to [email protected] or posted to our Data Protection Compliance Officer Childsplay Adventureland Clarendon Way Colchester Essex CO1 1XF

Please note that an official fee of £10 will be payable to meet our costs in providing you with details of the information we hold about you. If you believe that any information we hold about you is incorrect or incomplete, you should write without delay to our Data Protection Compliance Officer. Any information that is found to be incorrect will be promptly corrected.